About AthelstanOne PTY Limited

AthelstanOne PTY Limited is a UK-based technology solutions provider specialising in the design, development, and long-term maintenance of enterprise-grade software systems and IT infrastructure. We partner with organisations across multiple sectors to deliver innovative, secure, and scalable digital solutions that drive measurable business outcomes.

Role Overview

We are seeking a skilled and motivated IT Business Analyst to join our growing team. The successful candidate will serve as the primary analytical and solution-design lead on a major software development and infrastructure engagement, working directly with an enterprise client to deliver a suite of interconnected technology systems. This is an excellent opportunity for an experienced professional to take a leading role in a high-value, multi-year contract.

The postholder will be responsible for bridging business requirements and technical delivery, ensuring all systems are designed, implemented, and maintained to the highest standards of quality, security, and performance.

Key Responsibilities

• Engage with the client to elicit, document, and validate detailed business and functional requirements for a dedicated server infrastructure, SMS communication software, a company mobile/web application, and service management software
• Translate business needs into clear functional specifications, user stories, and technical solution designs for use by development teams
• Act as the primary liaison between the client organisation and internal technical teams, ensuring continuous alignment between business expectations and delivered solutions
• Design and document end-to-end IT system architectures ensuring solutions are scalable, secure, and compliant with industry standards
• Conduct structured analysis of existing client processes and systems to identify gaps, inefficiencies, and improvement opportunities
• Manage and monitor Service Level Agreements (SLAs) throughout the 3-year maintenance and support period, ensuring contractual obligations are met
• Oversee user acceptance testing (UAT), quality assurance processes, and formal client sign-off for all deliverables
• Produce and maintain comprehensive technical documentation including requirements specifications, architecture diagrams, test plans, and operational guides
• Manage project risks, issues, dependencies, and change requests using established ITIL and project management frameworks
• Coordinate application deployment, software updates, security patching, and bug resolution during the post-delivery maintenance phase
• Prepare and present regular progress reports, service performance dashboards, and management updates to client stakeholders and senior leadership
• Support incident management, root cause analysis, and continuous service improvement initiatives

Essential Requirements

• Demonstrable experience in an IT Business Analyst, Systems Analyst, or equivalent role within an enterprise or technology services environment
• Proven ability to gather and translate complex business requirements into technical specifications and solution designs
• Experience managing or overseeing the delivery of enterprise IT infrastructure, software applications, or digital transformation projects
• Strong understanding of ITIL frameworks, SLA management, and IT service delivery governance
• Experience working across the full software development lifecycle (SDLC), including requirements, design, build, test, and deployment phases
• Excellent stakeholder management and communication skills, with the ability to present technical concepts clearly to both technical and non-technical audiences
• Proficiency in producing high-quality documentation including business requirements documents (BRDs), functional specifications, process flows, and project reports
• Strong analytical and problem-solving skills with a structured, methodical approach to work
• Ability to work independently and manage competing priorities in a fast-paced professional environment

Desirable Requirements

• ITIL V4 Foundation certification or higher
• BCS, PMI, or equivalent professional certification in Business Analysis or Project Management
• Experience with cloud infrastructure, server virtualisation (VMware, Hyper-V), or mobile/web application development oversight
• Familiarity with Microsoft 365, Azure, or similar enterprise platforms
• Experience delivering technology solutions in a cross-border or multi-regional context
• PMP, PRINCE2, or equivalent project management qualification

What We Offer

• Competitive salary of £43,000 per annum
• 28 days annual leave inclusive of public holidays
• Monday to Friday working pattern, 09:00–17:00 – no shift or weekend working
• A challenging and rewarding role on a high-profile, multi-year technology contract
• Supportive team environment with opportunities for professional development and certification funding
• Skilled Worker visa sponsorship available for suitably qualified applicants who meet the Home Office eligibility requirements

Visa Sponsorship

AthelstanOne PTY Limited holds a valid UK Home Office Sponsor Licence and welcomes applications from candidates who require sponsorship to work in the United Kingdom.

We are able to offer Skilled Worker visa sponsorship to suitable applicants for this role under SOC code 2133 – IT Business Analysts, Architects and Systems Designers, subject to the applicant meeting all relevant Home Office eligibility criteria.

To be eligible for Skilled Worker visa sponsorship, applicants must meet the following requirements:

• Hold a valid job offer from a UK-licensed sponsor (AthelstanOne PTY Limited)
• The role must meet or exceed the required skill level (RQF Level 6 or above)
• The salary offered must meet the minimum threshold — this role is offered at £43,000 per annum, which satisfies the current going rate for SOC 2133
• Applicants must demonstrate sufficient knowledge of the English language to the required standard
• Applicants must score at least 70 points under the points-based immigration system

Please note that visa sponsorship is subject to the applicant meeting all Home Office requirements. AthelstanOne PTY Limited cannot guarantee a successful visa outcome, as the final decision rests with UK Visas and Immigration (UKVI).

Applicants who already hold the right to work in the United Kingdom are also encouraged to apply. Please indicate your current immigration status within your application.

For further information on the Skilled Worker visa, please visit: www.gov.uk/skilled-worker-visa

How to Apply

To apply for this position, please submit your current CV and a covering letter outlining your suitability for the role, including confirmation of your current right to work status or sponsorship requirements, to:

jobs@athelstanone.com

Please quote reference IT-BA-2026 in your application. Applications will be reviewed on a rolling basis and we reserve the right to close this vacancy early should a sufficient number of suitable applications be received. We therefore encourage early applications.

Equal Opportunities Statement

AthelstanOne PTY Limited is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. All appointments are made on merit.

AthelstanOne PTY Limited  |  Registered in the United Kingdom